1. Introduction

When submitting the ‘Contact Us’ at thedigitaldepartment.ie, contacting us by phone or email, we collect and process personal data about you. This allows us to offer our services to you and manage any future relationship we may have from that point onward. This document was created to ensure you understand what personal information The Digital Department collect about you, how we collect it, what we use it for and what rights you have regarding your personal data.

For the purpose of the EU General Data Protection Regulation (GDPR) – May 25th, 2018, the data controller is The Digital Department.

2. Definitions

2.1 Personal Data

Is data pertaining to a living individual who can be identified using said data.

2.2 Usage Data

This data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, number of pages viewed per visit).

2.3 Data Controller

Data Controller means a person who determines the purposes for which and how personal data are processed. We are a Data Controller of your data.

2.4 Data Processor (Service Provider)

Data Processor means any person who processes data on behalf of the Data Controller.

2.5 Data Subject

Any living individual who is the subject of Personal Data.

2.6 User

The individual using our Service.

2.7 Legal Basis

The Digital Department needs to process your personal information for contractual, legal, and legitimate interest purposes.

3. Master Data (Website)

When you submit forms or contact us, we collect:

Your Name
Your Email Address
Your Billing Address
Your Phone Number

4. Other Disclosures

Your data may be shared with specific third parties to operate our service, comply with law, or in business transfers.

5. Cookies

Cookies help us improve your experience and analyse website traffic.

5.1 Generating Statistics

Tracking visits, pages viewed, and performance metrics.

5.2 Optimising User Experience

Improving website functionality and remembering preferences.

5.3 Third-Party Cookies

Includes services like Google Analytics.

5.4 Deletion of Cookies

You can delete or block cookies using your browser settings.

6. Service Providers

We work with third party data processors under strict security agreements.

6.1 Google Analytics

Tracks website usage. Users may install browser add-ons to opt out.

6.2 Go High Level

Used for email automation and marketing communications.

7. Links to External Websites

We are not responsible for third-party website privacy practices.

8. Your Rights Regarding Your Data

8.1 Data Retention

We store your data as long as your account exists or as required to deliver services.

8.2 Security Measures

We use reasonable measures to protect your data, but cannot guarantee transmission security.

8.3 How to Access Personal Data

You may request a copy of your stored data within 30 days.

8.4 Updating or Deletion of your Personal Data

You may request updates or deletion at any time.

8.5 Children’s Information

This website is not intended for children under 18.

9. Changes to this Policy

We may update this policy, and continued use means acceptance.

10. Contact Information

Email: info@thedigitaldepartment.ie
Phone: +353 (0)21 240 9045

For data rights: info@dataprotection.ie or visit dataprotection.ie.

Privacy Policy